Last Updated: August 22, 2026 | Website: www.unikaway.com
1. Introduction & Scope
Unikaway ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and process your personal information when you visit www.unikaway.com, use our booking platform, or interact with our customer support.
2. Information We Collect
We collect information that identifies, relates to, or describes you ("Personal Data"):
- Direct Booking Data: Full name, date of birth, gender, passport details (where your itinerary requires them), phone number, email address, and billing state.
- Payment Details: Card details are entered into secure fields provided by our payment processor (Square) and are processed by Square; we do not receive or store your full card number or security code.
- Third-Party Passenger Data: If you book travel for companions, we collect their personal details. You warrant that you have obtained explicit authorization from all travel companions prior to submitting their data.
- Saved Traveler Profiles: If you create an account and save travelers to it, we store each saved traveler's name and date of birth so you can reuse them when booking. Saved birthdates are stored encrypted, and we do not store passport numbers in saved traveler profiles.
- Chat & Callback Requests: If you ask us to call you back through the chat on our site, we collect your name and phone number, plus your email address and any note you choose to add, so we can follow up with you.
- Automated Device Data: IP addresses, browser types, device identifiers, and session timestamps.
3. How We Use Your Personal Data
We process your personal information for the following operational and legal purposes:
- Booking Fulfillment: Transferring necessary reservation details to airlines, hotels, cruise lines, and car rental operators to execute your travel contract.
- Customer Support: Resolving travel changes, cancellations, schedule updates, and ticketing inquiries.
- Fraud Prevention & Security: Screening transactions to detect chargeback fraud, unauthorized access, and illicit platform usage.
- Communications: Delivering booking confirmations and trip updates.
4. Third-Party Sharing & Supplier Independence
To facilitate your travel, Unikaway transfers relevant Personal Data to independent third parties:
- Travel Suppliers: Airlines, hoteliers, cruise ship operators, ground transport, and activity providers fulfilling your booking. Upon transfer, Travel Suppliers act as autonomous data controllers governed by their respective privacy policies. Unikaway is not liable for data handling practices maintained by third-party suppliers once data is transferred.
- Service Providers: Fraud verification platforms, merchant processors, global distribution systems (GDS), customer support tools, and cloud storage providers.
- Legal Disclosures: We reserve the right to disclose Personal Data to government agencies, aviation security authorities, law enforcement, or legal entities to comply with subpoenas, court orders, or travel safety mandates.
5. Text Messaging and Mobile Information
If you give Unikaway Travel LLC your mobile phone number and agree to receive text messages from us, we will use your number to send you text messages about your trips and your account, such as booking confirmations, trip updates, payment reminders, and replies to your questions. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help.
Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.
All the above categories of information sharing exclude text messaging originator optin data and consent; this information will not be shared with any third parties.
We will not share your optin to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your personal data, including your SMS optin or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
6. Your Rights & Consumer Choices
Depending on your state or regional jurisdiction (including CCPA/CPRA for California residents and GDPR for European visitors), you maintain the following data protection rights:
- Access & Deletion: Request disclosure of the Personal Data we hold about you or request its permanent deletion.
- Opt-Out of Data Sales/Sharing: We do not sell your Personal Data. If you allow marketing cookies in Cookie Settings, we share information about your browsing on our site with Meta, the company behind Facebook and Instagram. Meta uses that information to measure our advertising and to show you Unikaway ads on other websites and apps. That is advertising based on your activity across different websites, and the law treats our disclosure to Meta as sharing for that purpose. When marketing cookies are off, or when you decline them, we disclose nothing to Meta for advertising. You can change your choice at any time in Cookie Settings.
- Correction: Request updates to incorrect or incomplete personal information on file.
To exercise these rights, submit a request to info@unikaway.com.
7. Security & Data Retention
We implement industry-standard technical and organizational security protocols to protect your Personal Data against unauthorized access, loss, or disclosure. We retain personal information only for as long as necessary to fulfill booking contracts, meet legal accounting requirements, and resolve dispute claims.
8. Contact Information
If you have questions regarding this Privacy Policy or our data processing practices, please contact us:
- Company Name
- Unikaway
- info@unikaway.com